How long does it take to produce my doll?
All of our dolls are handmade, in stock and ready to ship. We will arrange the shipping once we receive your full payment. Shipping will take 3-10 days and a signature will be required upon acceptance of the doll. If you are using paypal instead of a credit card then we require a confirmed PayPal address.

Are there any known health risks? How difficult is it to keep my doll in a sanitary condition?
There are no known health risks associated with HotSexyDolls products. Keeping the doll in a sanitary condition is easy – your doll can be cleaned with a mild soap or detergent.

What’s the material of HotSexyDolls ?
HotSexyDolls are made of high standard elastic property TPE(thermoplastic elastomers), which is safe, and has the highest tear resistance, but also environmentally friendly. The skeleton inside is made of stainless steel.

Can my doll sit, stand, and hold poses?
Yes, you can pose your doll in most positions an average person can achieve without pain. The dolls cannot support their own weight, however, and will sometimes require a stand or support for certain poses. The doll can hold the pose you put it in as long as no strong forces are applied to the limbs in that pose.

What is the range of the doll’s joints?
Doll joints have a very good range of movement — about 180 degrees or more, in most cases. The skeleton used in our dolls moves in nearly all of the ways a real human being does.

How strong are the doll’s joints?
HotSexyDolls Dolls joints are made from stainless steel. They’re very strong and designed to bend in a very human way. Although the joints are strong, bending a joint in an unnatural way, or forcing the doll into a position that would be difficult for most people could result in a broken joint and is considered misuse of the doll. Joints can be stiff when a doll is new and joints should be posed using a firm, two-handed grip on either side of the joint being careful not to twist the skin unnaturally. The joints can make a slight creaking sound which is normal and will become less noticeable over time. Joints should be expected to loosen with use.

How flexible are the dolls?
Our doll’s TPE skin is extremely flexible and will sustain almost any reasonable position. There are some positions which are more stressful on both the TPE flesh and the internal joints. Over-straining a joint can result in a break.

Can I warm up my doll? How?
HotSexyDolls can be warmed in a hot bath or heating blanket.

How do you have sex with a doll?
HotSexyDolls have 3 entries for penetration – oral, anal and vaginal. These entries are designed to give ultimate pleasure.

Can a doll support itself enough to do it “doggy” style?
No, you will need to use a support to assist the weight distribution for doggy style. The doll shoulder, elbow and knee joints do not lock and the dolls cannot support their own weight. We recommend supporting the doll’s upper body with pillows to assure that this position will be maintained during use. Posing the doll over a table or sofa also allows for doggy style positions.

Can I use my doll or doll accessory without lubricant?
For your pleasure and for best maintenance of your love doll, you should always use plenty of water based lubricant, and only use water based lubricants.

How much weight can the doll support?
Dolls can safely support over 400 lbs.

How can I store my doll?
The boxes in which the dolls are shipped are suitable for storage. For dolls with large breasts, a soft bra should be kept on the doll when she’s in storage. You should not leave boned or underwire bras or clothes on a doll for long periods of time. For durability, do not position at highly stretched positions over a long period of time. Although the elasticity of TPE material is marvelous, excessive stretching for long periods of time might result in deformation. Please reposition the model to its original position, with hands rested downward, after use.

How do I clean my doll?
As soon after you have used your doll as possible, flush the cavities out with warm water and antibacterial soap. The face of the doll can be removed for easy cleaning. You can run the face under hot water to clean it but avoid wetting the eyelashes.

Can I dress my doll in any type of clothing?
Yes, you can dress your doll in anything you like but we recommend avoiding thick clothing such as denim or boned items like corsets if you are leaving the doll dressed. Tight or heavy clothing can leave an impression in the skin which will become permanent after a while. If you wish to put jeans on your doll we recommend putting pantyhose on it first so that the denim will slide over the skin. Shirts that button, tie, snap or zip closed are easier to put on dolls than tops such as T-shirts or pullovers. When putting on a coat or parts of the clothes, if the clothes are too tight or it is inconvenient to dress the doll, it possible to remove the head before dressing.

Are there items of clothing which can actually damage my doll?
Dark clothing which is dyed with low quality dyes can stain the skin if the doll is stored with these items on for long periods of time. As a precaution, wash all dark and vibrant colored clothes before putting them on your doll. Very tight or binding straps left on your doll over an extended period of time can form dents in her flesh, much the way it does on a real person; unlike a real person’s flesh, however, the skin can lose shape memory. In other words, it’s fine to dress your doll in corsets or underwire bras, etc., but don’t store her in these types of clothing for extended periods of time.

Can I use cosmetics on my doll?
If you are planning to use cosmetics to change the look of your doll, we recommend that you specify “natural” colors on your order. Liquid eyeliner and powdered cosmetics (blushes, eye shadows, powder foundations, etc.) work very well on the dolls. However, cream/oil-based makeup (such as liquid foundation) won’t disperse well on skin. Eyebrow pencil and lipstick can be applied with reasonable effectiveness and these cosmetics can rub off easily. Otherwise, your doll can be cleaned with normal cosmetic removers and/or mild detergents. Avoid removers that are too oily, as they will be difficult to clean from the skin.

Do I have to pay customs, import taxes and duties?
It's a doorstep delivery, and will NOT have any customs, import taxes, or duties owed.

Can I send my doll back to you for repairs?
At this time we do not take dolls back into our facility due to health concerns for our employees. We are always available to give assistance through email and by phone as needed, however.

What do I do if I need to cancel my order?
Call 219 252 9743 within 5 hours of purchase. Once the doll has shipped we cannot cancel the order.

How do I repair my doll?
Should the doll’s surface become scratched, cut or poked, please use TPE glue to seal. Clean the damaged area with makeup remover before gluing. Make sure the affected surface is not in tension when applying TPE glue. Curing time is approximately half an hour.

How to deal with the wrinkles on my doll?
If the doll’s joints are kept bent for a long time, creases and wrinkles will appear on its surface which is due to the improper posture it is placed in and prolonged pressure on the surface. For example, if it is placed sitting in the chair for a long time, there will be horizontal lines on its abdomen. You can use hot towel less than 60 degrees to cover the affected area for 10 minutes. Keep it in the posture just like when it came out of the factory, reduce the force on all joints and lay it aside for a period of time, the creases and wrinkles will decrease and disappear.

Doll Care & Maintenance
Please ONLY use water based lubricants.

Firstly, dip the sponge or towel into the warm water and then use it to wipe the doll’s surface gently. If there is dirt or smears sticking to the surface, please wipe it with soapy water and do not dab it forcibly. When one is wiping the surface, please don’t use corrosive cleanser such as strong acid and alkali solution, powerful disinfection solution and detergent, etc. Soap, liquid laundry detergent, liquid shampoo, shower gel or mild detergent can be best for cleaning. After the surface is dry, put bath powder or talcum powder on the doll. The maintenance intervals differ according to the service status and storage environment. It is best to be at least once a month.

If the doll's surface experiences a scratch, poke, or cut please use TPE Glue to seal. Make sure the skin is not under tension or pressure during the curing process. It takes about 30 minutes for the glue to cure.
For creases & wrinkles, use a warm wet towel and apply to the affected area

Do not expose the doll under sunlight for long periods of time. This might increase aging of the TPE and lower the life span of the TPE material.

Dust, Dirt, and standard cleaning
Dip the sponge or towel into the warm water and then use it to wipe the doll’s surface gently. If there is dirt or smears sticking to the surface, please wipe it with soapy water and do not dab it forcibly. When wiping the surface, please don’t use corrosive cleanser such as strong acid and alkali solution, powerful disinfection solution and detergent, etc. Soap, liquid laundry detergent, liquid shampoo, shower gel or mild detergent can be best for cleaning. After the surface is dry, put bath powder or talcum powder on the doll. The maintenance intervals differ according to the service status and storage environment. It is best to be at least once a month.
Scratches, pokes, or cuts
Please use TPE Glue to seal. Make sure the skin is not under tension or pressure during the curing process. It takes about 30 minutes for the glue to cure. 
Creases & Wrinkles
Use a warm wet towel and apply to the affected area.
Do not expose the doll under sunlight for long periods of time. This might increase aging of the TPE and lower the life span of the TPE material.



Warning, Prevent Long Term Exposure to the Sun.
Direct sun bathing should be avoided. This might increase aging of TPE material and life spends.

How to Prevent dust sticking to the doll?
The lots of dust should be avoided because there are stickiness and static electricity on the doll’s surface which make it easy for the dust to stick to the surface. When the doll is placed, please make all efforts to prevent the dust from falling on it to avoid the inconvenience for cleansing.

Doll Packaging and Shipping Information?
We ship anywhere in the world. Our shipping company uses FedEx for International transport. This is door to door delivery. We give customers the tracking number, and customers can check the shipping process online. For customer privacy, there is no logo or sign on the package, and we can declare it as “mannequin” or any name the customer wants. For almost every country, there is little or no import tax or any paper work when purchasing TPE doll. If you reside in the USA there is no import, duty taxes due.

Should you have any other questions, please do not hesitate to contact us for further assistance.